Privacy Policy
Your privacy matters to us. This policy explains how zorilenthavus collects, uses, and protects your personal information when you use our budget foundations platform and services.
Last Updated: January 15, 2025Information We Collect
When you interact with our budget foundations platform, we collect various types of information to provide you with personalized financial education services. This includes information you provide directly when creating an account, enrolling in programs, or contacting our support team.
Personal Information includes:
- Full name, email address, and phone number
- Billing address and payment information
- Educational background and career information
- Learning preferences and progress data
- Communication preferences and feedback
We also automatically collect technical information about your device and how you use our platform, including IP addresses, browser types, operating systems, and interaction patterns with our educational content.
How We Use Your Information
Your information helps us deliver effective budget foundations education tailored to your learning needs. We analyze usage patterns to improve our curriculum and create better learning experiences for all students.
Primary Uses Include:
Delivering educational content, tracking learning progress, processing payments, providing customer support, sending course updates and relevant educational materials, and improving our platform based on user feedback and behavior.
We may also use aggregated, anonymized data for research purposes to better understand financial literacy trends and educational effectiveness. This helps us develop more relevant content and teaching methods.
Information Sharing and Disclosure
We respect your privacy and don't sell your personal information to third parties. However, we do share certain information with trusted service providers who help us operate our platform and deliver educational services.
We share information with:
- Payment processors for secure transaction handling
- Email service providers for course communications
- Analytics services to understand platform usage
- Cloud hosting providers for data storage and security
- Customer support tools to assist with inquiries
All third-party providers are bound by strict confidentiality agreements and must comply with Australian Privacy Principles. We may also disclose information if required by law or to protect our users' safety and platform integrity.
Your Rights and Choices
Under Australian Privacy Law, you have significant control over your personal information. You can access, correct, or delete your data at any time through your account settings or by contacting our privacy team.
Your Rights Include:
Accessing all personal information we hold about you, correcting inaccurate or outdated information, requesting deletion of your account and associated data, opting out of marketing communications, and receiving a copy of your data in a portable format.
You can also restrict certain data processing activities or object to specific uses of your information. We'll respond to all requests within 30 days and provide clear explanations of any actions taken or limitations that may apply.
Data Security and Retention
We implement comprehensive security measures to protect your information from unauthorized access, modification, or disclosure. Our systems use industry-standard encryption, secure data centers, and regular security audits.
Security measures include:
- 256-bit SSL encryption for all data transmission
- Regular security assessments and penetration testing
- Multi-factor authentication for staff access
- Automated backup systems with encrypted storage
- Incident response procedures and monitoring
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Most account information is deleted within 12 months of account closure, though some records may be kept longer for legal compliance.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform performance. These small data files help us provide personalized content and improve our educational services.
Cookie Categories:
Essential cookies for platform functionality, preference cookies to remember your settings, analytics cookies to understand usage patterns, and marketing cookies for relevant educational content recommendations (with your consent).
You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We also use web beacons and similar technologies in our emails to track engagement and improve our communications.
International Data Transfers
While zorilenthavus operates primarily in Australia, some of our service providers may process data in other countries. We ensure all international transfers comply with Australian Privacy Principles and include appropriate safeguards.
When data is transferred outside Australia, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to maintain equivalent protection levels. You can request specific information about where your data is processed and what safeguards apply.
Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email or prominent platform notices, giving you time to review and understand any modifications.
Continued use of our platform after policy updates indicates your acceptance of the revised terms. However, we'll always seek explicit consent for any material changes that expand how we use your personal information.
Privacy Questions and Concerns
Our privacy team is here to help with any questions about your personal information, data rights, or this privacy policy. We're committed to transparency and addressing your concerns promptly.